Dokan Order Approval is not working properly

  • Resolved ptienhung

    (@ptienhung)


    7 months, 2 weeks ago

    Hello,

    I bought 2 of your Plugins including:

    • Dokan Order Approval Pro
    • Order Approval for WooCommerce Pro

    However, when I install and use the Plugin, it does not work as expected, specifically:

    When the Vendor changes the order status, the order status notification does not change accordingly.
    No matter how the order status is changed, it still only displays a single status “Waiting”.
    Vendor control version, see the picture here: https://imgur.com/a/Jyj4fIJ

    I hope you can help me resolve this error.

    Thank you!

    • This topic was modified 7 months, 2 weeks ago by ptienhung.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support ashlyjohny

    (@ashlyjohny)

    Hi @ptienhung,

    Have you looked through the Dokan order approval and order approval free plugins? Does it work as were expecting? Do you have any problems with free plugins? We will look into any problems you may be having with free plugins and provide a quick fix. According to WordPress community standards, support for free plugins is provided through the WordPress repository support forums. We’ve received your email regarding the pro version issue. For pro version issues, we’ll address them via email support. If you encounter any issues with the free version, please continue the discussion in the same thread. Free version support can be followed up here, while premium version support will be handled through our email?support?forum.

    Thank you!

    Thread Starter ptienhung

    (@ptienhung)

    Hello @ashlyjohny

    I installed the free version and they had the same error as the Pro version. Hope you fix the error soon so we can continue our work.

    Best regards.

    Plugin Support ashlyjohny

    (@ashlyjohny)

    Hi @ptienhung,

    We’ve updated the Dokan order approval-free version. Could you please check it out and let us know your thoughts? Your feedback is valuable for our plugin’s?improvement.

    Thank you!

    Thread Starter ptienhung

    (@ptienhung)

    Hello @ashlyjohny

    I have checked and have the following comments:

    – I tried installing the Plugin: Dokan Order Approval – Free, but the system reported an error that it could not be activated (see the image attached to the link below).

    View post on imgur.com

    – I have installed Dokan Order Approval Pro (latest version) + Order Approval for Woocommerce Pro the system runs well, congratulations to you and the team!

    Best regards.

    Plugin Author Sevengits

    (@sevengits)

    Hi @ptienhung,

    To activate Dokan order approval – free, you need to first activate WooCommerce and then activate the Order Approval for WooCommerce??free?plugin.

    Thank you!

    Thread Starter ptienhung

    (@ptienhung)

    Hello @ashlyjohny ,

    I understand that, however I tested and got the above error.

    I understand that, however I tested and got the above error. You can check again.

    Thank you!

    Plugin Support ashlyjohny

    (@ashlyjohny)

    Hi @ptienhung ,

    We were unable to find the same bug on our system. If this problem still exists, could you please create a temporary site on tastewp.com and configure it with your same settings? After that, could you please provide that link?with?a?password.

    Thank you!

    Plugin Support ashlyjohny

    (@ashlyjohny)

    Hello @ptienhung

    I believe the thread has already been solved.Closing this thread as the issue is resolved.
    Thank you!..

Viewing 8 replies - 1 through 8 (of 8 total)
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